Returns & Exchanges
At Locale Potts Point, we want you to love your curated pieces; if your selection isn't quite right, you can return full-priced items within 14 days of delivery for a refund or store credit. Please ensure all garments are unworn, unwashed, and retain their original designer tags and packaging.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring all boutique tags are attached and the garment is in pristine condition.
Ship to the Boutique
Affix the provided shipping label to your package and drop it off at any authorized postage location or schedule a pickup.
Quality Check & Refund
Once our team inspects the returned items, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing